Best Practices for Remote Teaching by Academic Advisors

Remote learning has transformed the way academic advisors connect with students. Whether due to hybrid schedules, online degree programs, or flexible learning environments, advisors now support students virtually just as often as in person. Adapting to this shift requires new strategies, tools, and communication methods to ensure students stay informed, motivated, and on track. Here are best practices for academic advisors providing high-quality support in a remote or virtual setting.

1. Establish a Strong Virtual Presence

• Create a professional advising webpage with contact info, office hours, and advising resources.
• Use platforms like Google Classroom, Microsoft Teams, or Canvas to deliver consistent updates.
• Record short videos to introduce yourself, explain advising processes, or answer FAQs.

2. Offer Flexible Scheduling and Accessibility

• Use tools like Calendly or Microsoft Bookings to let students book appointments anytime.
• Offer a range of meeting formats—video calls, phone calls, or email—based on student preference.
• Extend hours during peak advising seasons to accommodate working or non-traditional students.

3. Use Digital Tools for Academic Planning

• Utilize platforms like Degree Works, Starfish, or EAB Navigate to manage academic progress remotely.
• Share interactive planning documents via Google Docs or Excel to co-develop course plans in real-time.
• Provide personalized feedback on plans and follow up with next steps after each meeting.

4. Prioritize Communication and Outreach

• Send regular check-in messages, newsletters, and deadline reminders via email or text.
• Use messaging tools like Remind or TalkingPoints to maintain fast and accessible communication.
• Follow up with students who miss appointments or fall behind in coursework.

5. Deliver Engaging Virtual Workshops and Support Sessions

• Host online webinars on topics like time management, study skills, or college application help.
• Use interactive tools like polls, chat boxes, and breakout rooms to increase participation.
• Record sessions for asynchronous access to accommodate different schedules and time zones.

6. Promote Equity and Inclusion in Virtual Advising

• Ensure all students have access to technology or provide alternative accommodations when needed.
• Provide materials in multiple languages and formats to support diverse learners.
• Be mindful of students' home environments and adjust expectations accordingly.

7. Maintain Student Engagement and Motivation

• Celebrate milestones like completed credits, GPA improvement, or transfer acceptance.
• Encourage students to set weekly or monthly goals and share progress with you.
• Use visuals and infographics to make information clear and memorable.

Conclusion

Remote advising is more than just moving meetings online—it’s about creating a supportive, accessible, and engaging virtual experience for students. With thoughtful tools and practices, academic advisors can continue to guide students effectively from any location. By maintaining strong communication, offering flexibility, and using technology strategically, advisors can help students stay connected, motivated, and successful no matter where they learn.